Shipping Policy
Order Processing Time
All orders are processed within 1-3 business days. Orders are not shipped on weekends or public holidays. If we experience a high volume of orders, processing times may be extended, and we will notify you via email of any significant delays.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and the weight of your order. We currently offer the following shipping options within New Zealand:
Shipping costs are calculated at checkout based on your location and the weight of your order. We currently offer the following shipping options within New Zealand:
- Standard Shipping: 3-5 business days
- Express Shipping: 1-2 business days
Delivery times may vary based on your location and the performance of the carrier.
Domestic Shipping Only
Please note that we only ship within New Zealand. We do not offer international shipping at this time.
Please note that we only ship within New Zealand. We do not offer international shipping at this time.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment’s progress.
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment’s progress.
Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact us within 7 days of receipt. We will work with you to resolve the issue promptly.
If your order arrives damaged or is lost in transit, please contact us within 7 days of receipt. We will work with you to resolve the issue promptly.
Contact Us
If you have any questions about your order or our shipping policy, please reach out to our customer service team at [email protected] Thank you for choosing BK Studio Hair Solutions! We appreciate your business.
If you have any questions about your order or our shipping policy, please reach out to our customer service team at [email protected] Thank you for choosing BK Studio Hair Solutions! We appreciate your business.